Legal

Terms & Conditions

Last updated: 28 August 2026

This website belongs to Jenny Wu, who offers confinement nanny (maternity) care to families in London, Cambridge and Oxford. These terms explain how the website may be used and how enquiries work. Please read them before getting in touch.

1. Who you are dealing with

Jenny Wu is an individual providing a personal care service. She is not a limited company or an agency, and this website is not an online shop or booking system - it simply describes her work so you can decide whether to reach out.

2. About the website

The information here - her experience, the services described, and the photographs of meals and care - is provided in good faith for general information. It may be updated or changed at any time without notice. While Jenny tries to keep everything accurate and current, the website is provided "as is" and no guarantee is given that it will be error-free or always available.

3. Enquiries and bookings

Using this website does not create any contract or booking. Any arrangement is agreed privately between you and Jenny - normally over WhatsApp, WeChat or phone. Details such as dates, duties, live-in arrangements and rates are discussed and confirmed directly at that time. Nothing on this website is a binding offer.

4. The care provided

Where Jenny is engaged, she provides her services with reasonable care and skill. However, recovery, feeding, sleep and a baby's wellbeing depend on many things outside her control, and no particular outcome can be promised.

Nothing on this website is medical advice. It is not a substitute for your midwife, health visitor, GP or other medical professional. If you have any concern about your health or your baby's health, please seek qualified medical help.

5. Cancellations and payment

Payment, deposits, cancellation and notice arrangements are agreed directly with Jenny when a booking is made. Please make sure you are comfortable with what has been agreed before the care begins.

6. Links to other services

This website links to third-party services such as WhatsApp and WeChat, and it loads fonts hosted by Google. Jenny is not responsible for the content, availability or privacy practices of those third parties. Their own terms and privacy policies apply when you use them.

7. Photographs and content

The text and photographs on this website belong to Jenny Wu and are shared to illustrate her work. Please do not copy, reproduce or reuse them without her permission.

8. Liability

To the extent permitted by law, Jenny is not liable for any indirect or consequential loss arising from use of this website. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited or excluded.

9. Governing law

These terms are governed by the law of England and Wales, and any dispute will be subject to the courts of England and Wales.

10. Contact

Questions about these terms can be sent to Jenny via WhatsApp or WeChat using the details on the contact section of the website.